01
Answer
Winny picks up immediately and understands why the customer is calling.
No-nonsense AI Front Desk
Your front desk, when you can't answer.
Winny answers calls, books appointments, and sends anything unfinished to the right person.
Let Winny call you for a short demo.
Supported and used by
How Winny works
One call. One finished piece of work.
02
Resolve
Check availability, book, reschedule, or collect the information your team needs.
03
Hand over
When a person is needed, your team receives the full context.
Getting started
How to start. Keep your number.
No new phone contract, no new number, no hardware on site. Winny steps in when you can't pick up.
- 1
Set up Winny
Add your opening hours, services and calendar. A few minutes, and we're happy to help.
- 2
Turn on call forwarding
With your phone provider: “no answer”, “busy” or “outside opening hours” to your Winny number.
- 3
Done
You still pick up when you can. Winny handles the rest and books straight into your calendar.
Your Winny number is a German landline number. With cloud phone systems (e.g. Placetel, sipgate) and landline flat rates, forwarding is usually free. Some mobile contracts charge extra for forwarding – we're happy to check yours with you.
For your customers
Better service, even when no one can pick up.
Customers get a fast answer. Your team gets the booking or a clear next step without stopping the work in front of them.
New bookingTuesday, 10:30 AM
The phone keeps working while you are busy.
A customer calls during an appointment. Winny answers, checks availability, and confirms the next visit.
A calm, natural first response.
The conversation follows your hours, services, languages, and handoff rules.
Every outcome has a clear destination.
Calendar updatedBooking confirmed
Summary deliveredTeam notified
Follow-up assignedContext included
Per location
Pricing
Simple pricing per location. Try the live demo, then talk with us about the right rollout for your front desk.
Monthly Yearly: 2 months free
Starter
For when you can't pick up: missed calls and after hours
€79/site/month
Yearly per site: €790
- Up to ~120 calls per month (1–5 a day)
- Books, reschedules, and cancels in your calendar
- Hands over to you with a call summary
- German, Turkish, Arabic and English receptionists
- Winny phone number included
Standard
Your front desk on the phone, all day
€199/site/month
Yearly per site: €1,990
- Up to ~300 calls per month (~10 a day)
- Books, reschedules, and routes calls automatically
- Human handoff with full conversation summary
- German, Turkish, Arabic and English receptionists
- Winny phone number included
Plus
For busy phone lines: Winny handles most of your calls
€379/site/month
Yearly per site: €3,790
- Up to ~650 calls per month (20+ a day)
- Handles concurrent calls at peak times
- Priority handoff and routing rules
- Call-outcome review and quality checks
- Winny phone number included
Premium
Multiple locations, tailored setup, dedicated contact
From €549/site/month
Custom usage terms
- Per-location pricing across multiple sites
- Call volume to fit your needs
- Tailored setup and a dedicated contact person
- Advanced routing and handoff rules
- Personal onboarding and SLA
What does Winny bring you? Do the maths.
110
missed calls a month
55
bookings won back
€2,475
extra revenue a month
12× back for €199 Standard
Assumption: 22 working days a month. Winny takes the missed calls. You see the real numbers in the app later.
Starter (€79) pays for itself with:2 salon bookings (€45 each)1 trades job (€300)1 new driving-school student (≈ 2 years of Winny)
FAQs
Straight answers about the product and rollout.
How Winny works
Try the live callback, then work with us to confirm your hours, services, booking rules, handoffs, and outcome delivery before launch.
What does no-nonsense mean?
It means Winny is judged by completed front-desk work: answered calls, correct bookings, clean handoffs, visible outcomes, and clear limits when a human should step in.
How does Winny answer calls?
A realtime AI receptionist picks up, identifies the reason for the call, and follows your business-specific rules to take the next step.
How can I try Winny?
Use the live callback demo to experience the AI front desk. We currently provision new workspaces with customers directly rather than through self-service signup.
Can the AI hand off to my team?
Yes. Urgent, complex, and after-hours calls follow routing rules you control, with context passed to your team or escalation line.
Which languages are supported?
The assistant handles multilingual callers, with per-workspace and per-call language settings so callers are met in the language they prefer.
Is my data handled securely?
Access is tenant-scoped and protected with MFA-backed sessions, encrypted vendor secrets, retention controls, and traceable call outcomes.
Do I need to change my phone system?
No. You forward your existing number or use a number we provide, so the AI front desk sits in front of your current setup.
Hear for yourself how Winny answers your calls.
Enter your number and Winny calls you within seconds. From €79 per location, cancel monthly.